Sample withdrawal form for consumers
INSTRUCTION ON THE RIGHT TO WITHDRAW FROM THE CONTRACT
applies to the Consumer
You have the right to withdraw from the contract within 14 days without giving any reason. To exercise the right to withdraw from the contract, you must inform the Seller of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail). Below are the contact details:
RW-ZONE ROBERT WESOŁY
62-020 Swarzedz
Kanclerska 16 Gortatowo
robert@discushobby.com
The withdrawal period expires after 14 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item. In order to meet the withdrawal period, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the withdrawal period expires.
Effects of withdrawal: In the event of withdrawal from the contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the date on which we are informed of your decision to exercise your right to withdraw from this contract. We will make the repayment using the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of this repayment. We may withhold the repayment until we have received the goods or until you have provided us with proof that you have sent them back, depending on which event occurs first.
Please return or hand over the goods to us immediately and in any case no later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you return the goods before the expiry of the 14-day period.
We will bear the costs of returning the goods / You will have to bear the direct costs of returning the goods*. The amount of these costs is estimated at a maximum of approximately … PLN.
We point out that you are responsible for any reduction in the value of the item resulting from using it in a way other than necessary to establish the nature, characteristics and functioning of the item.
The personal data provided by you will be processed by the Seller for purposes related to the execution of your withdrawal from the contract and the fulfillment of the related requests, and in accordance with the principles specified in the relevant legal provisions. You have the right to request from the data controller access to your data, its rectification, deletion or restriction of processing, or to object to processing, as well as the right to lodge a complaint with the supervisory authority. More information is included in the document "Information from the personal data controller".
You may use the model withdrawal form , but this is not obligatory.